In the event of a collision, Assist Australia offers first notification collision assistance to our clients’ customers to get them and their vehicle on their way.
Customers can quickly access support from our highly trained customer experience team, who will help triage the nature and severity of the incident and support the customer to manage the scene. If the vehicle is not driveable, Assist can arrange vehicle transport and onward mobility for the customer.
If the crash is hazardous or life-threatening, our Customer Experience Centre will work closely with emergency services. By providing faster, more accurate responses, Assist Australia’s collision support can ensure your customers receive a premium support experience when they need it most.