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Our Business

At Australian Motoring Services we manage an extensive client base in the automotive, travel and retail sectors on behalf of the Mobility Clubs of Australia and Car Manufacturers (OEMs).

These initiatives include wholesale roadside assistance & customer care, and management of commercial partnerships offering exclusive national Member travel and retail benefits to the Mobility Clubs membership loyalty programs.

We are the largest Australian wholesale roadside assistance and data management service provider in the motoring services market predominantly focused on business-to-business automotive, data warehousing and data analytics.

Our clients range from vehicle manufacturers to fleet, lease & hire car companies, as well as some of Australia’s major retail, travel and tourism businesses.

Australian Motoring Services Pty Ltd is wholly owned by the Mobility Clubs of Australia (NRMA, RACV, RACQ, RAA, RAC, and RACT).

Established in 2002 by the Australian Mobility Clubs, Australian Motoring Services is the largest wholesale provider of roadside assistance in Australia.

Australian Motoring Services coordinates many of the Australian Mobility Clubs’ joint national activities that provide a diverse range of quality services across Australia, including:

Values and Vision

We uphold the following values at Australian Motoring Services:

  • Respect
  • Having real conversations
  • Helping and supporting each other
  • Taking ownership
  • Delivering on promises

Our Culture

Australian Motoring Services offers a wide range of diverse roles including:

Australian Motoring Services provides the following benefits to its employees:

  • Customer Experience
  • Technology
  • Business Development
  • Data and Insights
  • Finance
  • Project Management
  • Human Resources
  • Marketing and Partnership Management
  • Operations

Australian Motoring Services is committed to provide an environment where employees and stakeholders are comfortable speaking up.

We encourage our people to speak up about issues or conduct that concerns them, including:

  • any suspected or actual misconduct or improper state of affairs or circumstances in relation to AMS Group;
  • anything you believe to be illegal, unethical or not in accordance with our values; or
  • any health and safety issues.

For further information, please refer to Australian Motoring Services’ Speak Up Policy.

Australian Motoring Services provides the following benefits to its employees:

  • Equal Opportunity Employer
  • Flexible working arrangements including working in the office and from home
  • Paid Parental Leave
  • Employee Assistance Program
  • 5 days per year to engage in charity work of your choice
  • Salary sacrifice options
  • A ‘me’ day to take off each year – such as a birthday, anniversary, or any other day of your choosing
  • Breakfast supplied daily
  • Milestone Years of Service recognition
  • A complimentary Mobility Club Membership in the State team members reside
  • Discount on Insurance Products
  • Discounts on club products such as travel products and travel insurance

Australian Motoring Services is committed to provide an environment where employees and stakeholders are comfortable speaking up:

We encourage our people to speak up about issues or conduct that concerns them, including:

  • any suspected or actual misconduct or improper state of affairs or circumstances in relation to AMS Group;
  • anything you believe to be illegal, unethical or not in accordance with our values; or
  • any health and safety issues.

For further information, please refer to Australian Motoring Services’ Speak Up Policy.

Community Support

At Australian Motoring Services our team are provided with 5 days a year to engage with charitable community work.

Fundraising initiatives are conducted at various times of the year to support much needed charities.

In 2021, Australian Motoring Services helped raised over $10,000 for COVID support donated to Care Australia, and a further $5,000 to support the bushfire appeal charities, including The Australian Red Cross, Country Fire Authority Public Fund (Victoria), NSW Rural Fire Services and the WWF.

About Us - Australian Motoring Services