Through focused innovation and collaboration, we are looking ahead, so our customers don’t need to worry. Our data analytics and insights into the seasonality, frequency and location of incidents means that we can proactively alert customers and assist with preventative support.
Our dedicated Data and Insights team pride themselves on delivering information to clients that will help enhance the customer journey and drive added value. We are passionate about moving roadside assistance from reactive to proactive, ensuring the customer has the right solution based on their individual needs.
Our customisable options include:
- Customised client analysis and reporting
- CRM integration and data analysis
- Real time customer incident tracking
- Benchmarking performance against industry peers
- Event-based notifications and Real Time Incident Tracking.